F.A.Q.

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How long has The Window Centre been in business?

We have been servicing Kingston and Surrounding area since 1989.

Do you offer installation?

The Window Centre takes pride in the decades of experience represented with our installation team.

Upon order placement, when can I expect my windows installed?

Depending on the product and the manufacturer, your product delivery dates can vary. At the time of signing you will be notified of the approximate installation date.

Do you charge a fee for an in-house estimate?

In house estimates are welcome and completely free of cost and obligation. Although we do recommend you visit our showroom first, to view our many displays to help you choose the correct style and material to suite your needs.

What brand name of windows do you sell?

Our Top sellers are Marvin Windows and Doors which are manufactured in Warroad, Minnesota (www.Marvincanada.com) and Strassburger Windows and Doors which are manufactured in Kitchener (www.strassburger.net).

How can I as the consumer verify that I am purchasing a quality window?

We only work with carefully selected supplies that have a reputation for quality of craftsmanship and have been in the business for a long time.

Are there different colours available?

There is a wide range of standard colours available with optional custom colours.

What is Low "E" Argon gas?

Low "E" stands for Low Emissivity which is a coating utilized in insulating glass. The coating was developed to provide shading in the summer and solar in the winter. The benefits are warm centre glass temperature for the winter, reduced glass temperature for summer conditions compared to clear glass, reduced ultraviolet light transmissions which helps prevent fading of draperies and furniture and reduces heating and cooling costs for both warm and cold climates. Fifty percent of air conditioning costs are attributed to windows.

"Argon Gas" is a colourless, odorless, non-toxic, non-flammable and non-corrosive gas used to insulate the dead air space normally found between the thermal pane unit. Argon Gas improves the R value of the window by reducing heat transfer.

What is Low "E" squared?

Low "E" squared is another coating that is available. There are several Coating Types that can Block the sun's harmful ultraviolet rays and delivers excellent performance, compared to Clear Glass. There are Different types for Different Environments.

What is your manufacturer warranty on the products?

All of our window and door manufacturers provide warranties on their products.

Do you sell skylights?

Yes, we sell Velux skylights. There are many options to choose from including size, style, sun screening accessories, manual and electric controls.

Should I remove the screens from my windows in the wintertime?

If you screens are on the inside, it is beneficial to remove then in the wintertime. This increases airflow and reduces window condensation.

Do you have a staffed and fully equipped Service Department?

Yes, we have a full in house service department to take care of all you needs and requirements.

The Window Centre Portfolio | Kingston Ontario

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Welcome to our portfolio. This is just a selection of work than we've done for our clients since 1989 to give you an idea of the quality and workmanship of The Window Centre.

New Construction

Replacement

Heritage

Commercial

Roll Shutters

Our Showroom

Written by Super User on . Posted in General Info

Take a look at our showroom and you can see right away that we carry the very best in windows, doors and skylights. We have so many choices we recommend you come in to our showroom and we can better assist you in making the best choice for your next window, door or skylight.

 

Together we can turn your dreams into reality.

The Window Centre can help you with your window and door design ideas and direct you towards purchasing the right products for your unique project. Our one on one personal attention and reliable, honest advice will get you on the road to a beautiful home faster than you thought possible. Our wide variety of products will meet the needs and budgets of any project you can imagine.  Come in to our showroom, see our fiberglass, wood aluminum clad, and vinyl products first hand.

Windows

We carry a large selection of Windows to meet all your needs. From Bay Windows to Custom Made & Finished Products of almost every shape and size.

Doors

Our doors are designed to bring you the look, feel and security you are looking for in your doors. From french doors to sliding patio doors, we have what you need.

Skylights & Roof Windows

Let the sun shine in! Sun Tunnels and Skylights are an excellent solution to allow natural lighting into your home.

Professional Service

We can help plan the best solution for you and provide guidance and expert installation for your Window, Door or Skylight Project.